This Refund, Return, Exchange & Cancellation Policy governs how LuckStock, Inc., a Delaware corporation ("LuckStock", “We”), handles refund, return, exchange and cancellation requests of the customers purchasing digital content through this Website and the other websites of LuckStock and its subsidiaries (collectively, the "Website").
By making a purchase on the Website, You are confirming that You have read and understand our Refund, Return, Exchange & Cancellation Policy.
No Refund Policy
There will be no refund to You unless we accept Your cancellation request and You have not downloaded the purchased digital content yet.
No Return Policy
All digital content sold by LuckStock through the Website is sold AS-IS without any guarantee. You, customer, have an opportunity to listen to the watermarked preview of the digital content so that You know what You are purchasing.
No Exchange Policy
We are unable to exchange items. In order to exchange ordered digital content that has not been yet downloaded by You, We suggest cancelling the unwanted order for a refund and placing a new order for the content You want.
Order Cancellation Policy
To cancel an order You have placed through the Website, You must contact customer support via the Contact Form. Every effort will be made to accommodate the cancellation of Your order as long as You have not yet downloaded the ordered digital content.
When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the content has been downloaded, the order cannot be canceled.